SanadiBot.AI respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, store, and process user data based on the type of client.
2. Data Collected Based on Client Type
Basic account details (name, email) - Collected for both private users and business clients.
Authentication logs (sign-in timestamps) - Collected for both private users and business clients.
User inquiries - Only collected for business clients.
AI-generated FAQ reports - Only generated for business clients.
Admin panel access for business insights - Available only for business clients.
3. Purpose of Data Collection
Private Users
We DO NOT collect or analyze user inquiries.
Authentication data is used only for account verification and security.
Business Clients
User inquiries are collected to generate AI-powered FAQ reports and insightful analytics.
Reports help businesses understand customer concerns and improve support.
Businesses can access these reports via their admin panel.
4. Data Sharing & Security
SanadiBot.AI does not sell or share user data, except in these cases:
Legal Compliance – If required by law enforcement.
Service Providers – If third-party infrastructure is needed for data storage and security.
Security Measures
End-to-end encryption for data transmission.
Restricted admin access to AI-generated reports.
Automated data anonymization for privacy compliance.
5. Data Retention & User Rights
Private Users – Authentication data is retained only for account access.
Business Clients – FAQ reports and user inquiries are stored for reporting purposes, but businesses can request data deletion anytime.
Users can:
Request data access ✅
Request data correction ✅
Request account deletion ✅
For data removal, contact support@sanadibot.ai.
6. Compliance with Third-Party Policies
Users authenticating via Azure, Google, or Meta should also review their respective privacy policies: