Terms and Conditions

SanadiBot.AI – AI-Chat Assistant Platform

1. Definitions

SanadiBot is an AI platform that allows organizations to create and deploy chat-based assistants called SanBots.

SanBots are AI assistants created within the SanadiBot platform that generate responses based on documents, knowledge sources, and configurations provided by the organization.

Organizations may configure SanBots by uploading documents, defining topics, and managing access to the assistant within their environment.

2. AI-Generated Responses

SanBots generate responses using artificial intelligence and information retrieved from the documents and data available to the assistant.

While SanadiBot implements safeguards to improve response quality, AI-generated responses may not always be complete, accurate, or up to date.

SanBots should not be vonsidered a source of:

  • Professional advice
  • Legal guidance
  • Financial advice
  • Medical consultation

Users should verify information independently before making decisions based on SanBot responses.

3. Client Responsibility

Organizations using SanadiBot are responsible for:

  • Ensuring theaccuracy and reliabilityof the documents and information uploaded to the platform
  • Ensuring that uploaded content complies with applicable laws, regulations, and internal policies

SanadiBot provides the platform and infrastructure used to create and operate SanBots.

SanadiBot isnot responsible for errors, decisions, or outcomes resulting from inaccurate, incomplete, or outdated information provided by the organization and used by a SanBot.

4. Data Usage and Analytics

To improve our AI performance, SanadiBot collects user inquiries for internal analytics and reporting.

SanadiBot doesnot share client data with third parties without explicit consent, unless required by law.

5. Security

SanadiBot is designed with security measures intended to protect organizational data, including controlled access, encryption, and system safeguards.

Organizations remain responsible for managing user access and permissions within their SanBots.

6. Platform Availability

SanadiBot aims to maintain reliable platform availability and performance. However, SanadiBot does not guarantee uninterrupted or error-free operation and may perform maintenance, updates, or improvements that temporarily affect service availability.

7. Limitation of Liability

SanadiBot is not liable for:

  • Decisions made based on SanBot responses
  • Errors originating from client-provided documents or information
  • Misuse of the platform by users or organizations

Use of the platform and SanBots is at the organization’s own discretion and responsibility.

8. Updates to Terms

SanadiBot may update these Terms and Conditions from time to time. Continued use of the platform after updates indicates acceptance of the revised terms.

9. Acceptance of Terms

By accessing or using the SanadiBot platform, organizations and users acknowledge that they have read and agreed to these Terms and Conditions.

For more details, please refer to our Privacy Policy.